ArnGibHor-UMAP-00

@article{ArnGibHor-UMAP-00,
title = {The iron laws of air traffic control},
author = {Kevin Arnett and Jonathan S. Gibbs and John J. Horton},
journal = {UMAP J.},
volume = {21},
number = {3},
pages = {269--282},
year = {2000},
url = {http://www.cwu.edu/~boersmas/mcm/protected/2000A3.pdf}}

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