title = {Optimal admission controllers for service level agreements in enterprise networks},
author = {M. M. Akbar and Eric G. Manning and Robert K. Watson and Gholamali C. Shoja and Shahadat Khan and Kin F. Li},
booktitle = {Proc. 6th Int. Conf. Systemics, Cybernetics, and Informatics (SCI 2002)},
publisher = {IIIS Press},
address = {Orlando, FL, USA},
editor = {N. Callaos and T. Leng and B. Sanchez},
year = {2002},
url = {http://panda.csc.uvic.ca/papers/storage/AdmCtrlOptSLA.pdf}}

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